Tech Report - Dynamic DNS and Location Tracking
(4 April 2006) A new Craic Technical Report details a potential risk to the privacy of mobile Internet users, such as business travellers, who use Dynamic DNS services.
Book - Internet Forensics by Robert Jones
(7 October 2005) "Internet Forensics", a new book by Robert Jones, was published by O'Reilly Media today. It describes a wide range of techniques for tracking down the sites and servers behind phishing scams, spam and other forms of Internet fraud.
Publication - Rich Web Text Editing with Kupu
(28 April 2005) Rich Web Text Editing with Kupu, an article by Robert Jones, was published by the O'Reilly Network on their ONLamp site today.
Publication - Systems Biology
(20 August 2004) 'Systems Biology', the third in a series of articles on bioinformatics written by Robert Jones, was published by the O'Reilly Network on their MacDevCenter site today.
Publication - Bioinformatics and Comparative Genomics
(29 June 2004) 'Bioinformatics and Comparative Genomics', the second in a series of articles on bioinformatics written by Robert Jones, was published by the O'Reilly Network on their MacDevCenter site today.
Publication - Introduction to Bioinformatics
(11 June 2004) 'Introduction to Bioinformatics', the first of a series of articles on bioinformatics written by Robert Jones, was published by the O'Reilly Network on their MacDevCenter site today.
Publication - Planning for Disaster Recovery on LAMP Systems
(9 April 2004) The O'Reilly Network, a leading online resource for software developers, today published the article 'Planning for Disaster Recovery on LAMP Systems' by Robert Jones.
Publication - Creating Web Content for Mobile Browsers - part 2
(20 February 2004) The O'Reilly Network, one of the leading online resources for software developers, today published the second installment of a two part article by Robert Jones entitled 'Creating Web Content for Mobile Phone Browsers - Part 2'.
Publication - Creating Web Content for Mobile Browsers - part 1
(6 February 2004) The O'Reilly Network, one of the leading online resources for software developers, today published the first installment of a two part article by Robert Jones entitled 'Creating Web Content for Mobile Phone Browsers'.
Craic Computing Unveils the Seattle Biotech Web Site
(2 January 2004) Craic Computing is proud to unveil the Seattle Biotech web site (http://seattlebiotech.com). This is a free information resource that lists available jobs within Biotech in the Greater Seattle area, as well as links to news about biotechnology in our home town.
Publication - Errors in Patent Application Sequence Listings
(1 October 2003) The October issue of Nature Biotechnology includes an article by Robert Jones. 'Errors in patent application sequence listings' describes the suprisingly high frequency at which patent filings are rejected due to simple errors in sequence listings. Here is a PDF format reprint of the article.
Publication - Projecting the Right Image
(22 September 2003) The September issue of the Venturer newsletter, published online by the Northwest Entrepreneur Network, contains an article by Robert Jones. 'Projecting the Right Image' discusses the problems that can arise when making computer presentations.
New Web Site - kids-study.org
(18 September 2003) A new web site for the recruitment of controls for the Childrens Hospital Diarrhea Study, http://www.kids-study.org, went live today. This public health study, funded by the USDA and run by staff at the Childrens Hospital and Regional Medical Center in Seattle, seeks to uncover the causes and risk factors for unexplained diarrhea in children. The public web site allows familes to enroll their children as controls in the study. Craic Computing has developed the site along with the databases being used to manage the study and record data.


the information. Aspirations and dreams that seemed too big, that I had worked for years to ignore, were back, and louder than ever, and the only choice I was left with was to acknowledge them, and to act.

3. Accountability. Occasionally I would find myself avoiding Boyd. If I had committed to making some kind of change in my management, my leadership, or my performance and had not followed through, I would usually steer clear of him. Boyd was not the kind of person to let you slide by on anything but your very best. He would hold you accountable, not to his standards but to your own. In my own coaching practice, I try to follow Boyd's example. As presumptuous as it may sound, I hold the Talent I coach accountable for the commitments they make in our sessions. These are senior, very successful executives who are seeking to significantly increase their leadership effectiveness. This kind of change does not come easy and does not happen without the executive being accountable to someone. That person is frequently their coach.

Coaching is becoming popular because it works. When a person receives high quality, one-on-one coaching, there is often an increase in their performance. Sadly, there is a chronic undersupply of great coaches. We have found that managers who are asked to coach their constituents are often woefully unprepared for this task. They possess all of the basic interpersonal and management skills needed for their supervisory role but find that these are insufficient to facilitate sustained performance improvement in those they lead. Often, they fall back on the comfortable rituals of giving advice and telling war stories –the two practices we find most commonly confused with coaching. It is not because these managers lack the desire or the ability to become forces for positive change in the working lives of the Talent. They are simply in need of a better understanding of what great coaching is, and how they can practice it.

Being a great coach is not like being part of a secret society whose doors are open only to external professionals. Coaching effectiveness is achievable by anyone who has the selfless desire, in the moment of the conversation, to direct all of their abilities and expertise into the service of the Talent. Coaching effectiveness can be developed. I see it every day with my clients. To do so, leaders must move beyond basic supervisory skills and performance management processes into a different way of being. Coaching is not simply about doing more of the same. It is about becoming a person like Boyd, who refused to see others as anything other than their absolute best, confronted them with the greatness he saw in them, and held them accountable for living up to that greatness.

I've asked thousands of managers: "What are the qualities and behaviors of those individuals who have the greatest impact on your performance and career?" Responses include: "She saw something in me that I could not yet see in myself," "He challenged me to step up to a bigger game," "She held me accountable to a higher standard." These responses describe perfectly the coach-like leader who really makes a difference in the performance and careers of others.

Are you this kind of a leader? Are you a true leader coach? Do you insist on seeing the best in others? Do you challenge them to live up to their own high standards? Do you hold them accountable for outstanding performance everyday of their working lives? And perhaps the thorniest question of all: If the people in your organization were asked to identify their greatest coach, would your name be on their lips?

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Gregg Thompson is the President of Bluepoint Leadership Development (www.bluepointleadership.com ) and the author of Unleashed! (Select Books) (www.unleashedthecoachingbook.com). Email greggthompson@bluepointleadership.com

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