The right message for troubled timesManagers face the task of communicating some difficult decisions to an apprehensive workforce as the slowdown bitesGive me your attentionEveryone is wrestling with the problem of winning mindshare to support the growth of market share, writes Stefan Stern
Pfizer chief's cureIn spite of restructuring, Jeff Kindler, boss of the world's largest pharmaceuticals company, does not rule out future acquisitionsThe value of office gossipThe rumour mill does not have to be a destructive. Constructively harnessed, it can help manage worker expectations and even act as method of testing out new ideasGrim Reaper stalks corporate corridorsEntrepreneurs take more career risks than most, so it might be expected that the incidence of suicide would be higher than average, writes Luke Johnson
Turbulent times ? patent opportunitiesOcean Tomo's success highlights the complex market for innovation functioning under the constraints of the credit crisis Prisons specialist steps out A software provider to the Belfast security industry has been unlocking its potential after years of shunning publicity India has drama in store
Shoppers in the subcontinent favour the colour and theatre of the bazaar over more minimalist western store designs, writes Amy YeeWave goodbye to complacencyIt is not too late to learn important lessons from 2008. Here are five thoughts to bear in mind in 2009, writes Stefan Stern
Departing words of wisdomThe ideal farewell speech should be a subtle balance of humour, memories, reassurance and gratitudeSalvation from innovationThe septuagenarian president of Casio says that a surge in new products will see the company through any recessionPrivate equity must prove its valueUnless things are done differently, the backers will disappear, the money will dry up and credibility for the profession will be destroyed, writes Luke Johnson
Carmakers set out to regain reputation After a beating on Capitol Hill, the US manufacturers want to prove critics wrong about their cars When managers say suit yourselfSome companies are profiting by allowing teams to formulate their own flexible and efficient working arrangementsThe secret to survival in 2009The seemingly dreary business of car hire holds valuable lessons on customer service, writes Stefan Stern
possibly include the following:
* Motivation
* Individuals and teams
* Metrics versus performance
* Planning for success, driving the plan
* 80/20 rule - your top 10 accounts
Coaching for Results
Even the very top sports people have coaches. Why, because it has been shown that coaching can improve the performance of all levels of people. So, why don't businesses ensure that all their managers are trained in coaching, and coach their team to improved performance.
Some of modules for a Coaching workshop would possibly include the following:
* What is coaching
* The sales manager as coach
* Coaching process and structure
* Fundamental skills of coaching
* Goal setting
Managing Teams
Many sales managers have been promoted from a senior sales role and been told to manage the team. Many have no management experience, little training and little support or direction.
Some of modules for a Coaching workshop would possibly include the following:
* Developing a team strategy
* Delegating and allocating responsibility
* Coaching and feedback
* Recruitment
* Disciplinary issues
* Communicating to the team
For more information about sales and management training please visit http://www.sales-training-consultants.co.uk
For more information about sales and management training please visit http://www.sales-training-consultants.co.uk
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John Fowler is a sales and management trainer designing and delivering workshops across the world specifically for the IT industry. John can be contacted on his website at Sales Training Consultants.
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